Module 7

How to stay at the top and thrive

"Efficiency is doing things right; effectiveness is doing the right things.”

 

Peter Drucker

  • The traits of successful and sustainable businesses

  • Why you lose clients

  • Key client account management - get to know your clients and what they want 

  • Dealing with the demands of being a director/senior manager

  • Time management (black, blue and red tasks)

  • The art of delegation

  • The art of negotiation

  • The importance of looking after yourself 

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